Customer Support


CONTACT INFORMATION
Mailing Address: 1750 Alma Road, Suite 122, Richardson, TX 75081
Telephone: (800) 609-2425 or (214) 778-2088
Fax: (214) 423-4111
Email: info@golftournament.com


PRIVACY POLICY
GolfTournament.com will not sell or provide any customer information that has been provided to us to by the customer to any third party without the customer's authorization. Your email address will only be used to correspond with you regarding activity with GolfTournament.com and your password is your confidential password to view your account.


PAYMENT POLICY
Payment is required in advance for all orders unless a prior credit history has been established. Credit information must be submitted and approved for orders placed with a purchase order. A copy of the purchase order must be provided to GolfTournament.com by email or fax. You will be notified if the Purchase Order is accepted by GolfTournament.com.


CREDIT CARD SECURITY
Our customers' credit card information is handled in a very secure environment. Our server uses SSL (Secured Socket Layer) advanced encryption technology. SSL makes it virtually impossible for unauthorized parties to read any of the credit card information sent to us via the secure server. GolfTournament.com is a verified Authorize.net merchant.


BACKORDER & OUT OF STOCK ITEMS
You will be notified by email if any ordered item is temporarily out of stock. You will be provided with an expected date that the product will be available for shipment. You can elect to cancel the back ordered item prior to the item shipping. Once an item is shipped, returns are covered by our Return Policy.


RETURN POLICY
Non-custom apparel orders may be exchanged or returned within 30 days of order date. Please contact us toll free at (800) 609-2425 to obtain a return authorization number as well as a return shipping address. Packages will be not be accepted without proper return authorization. Garments must include original tags and packaging. Credits will not be applied until return is received and will not include shipping costs.

GolfTournament.com will replace any damaged or defective items immediately or will refund your original purchase price paid in full. Items customized with embroidery, screenprinting, etching, etc. are not returnable assuming they were produced according to order instructions.


SHIPPING INFORMATION
Shipping charges vary depending upon the size/weight of items ordered and the ship to address. GolfTournament.com will select the best method of shipping for each order unless the customer specifies otherwise. The shipping charge will be added to the order when invoiced or submitted for credit card payment. Expedited shipping is extra.


TECHNICAL PROBLEMS
Please advise us via the contact information listed above if you encounter any technical problems. GolfTournament.com utilizes state of the art hardware and software for our servers. Unfortunately, errors outside of our control occasionally occur. We apologize for any inconvenience if you encounter a technical problem and very much appreciate being notified of any problems that you may encounter while visiting the GolfTournament.com web site.

Question? (800) 609-2425
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